When Do We Store Your Information?

If you contact us via phone or through our website and we consider the contact information relevant, we will retain it based on legitimate interest. Additionally, we will of course store information if you are or have been a customer of ours within a reasonable period.

General GDPR Information

As of May 25, 2018, IndustrySupply.net complies with the European General Data Protection Regulation EU 2016/679 (GDPR), which replaces previous Swedish legislation: PuL 1998:204.

We aim to provide our customers with the best possible service while complying with GDPR and other legal requirements. Below you will find information about which personal data IndustrySupply.net processes, how we protect it, and your rights under GDPR.

IndustrySupply.net handles personal data in various contexts. The listed points below describe the legal basis we have under GDPR for processing:

  • We process personal data to be able to contact you as an existing customer.
  • To contact you regarding our services, we use address information obtained through contact forms on our website. This processing is based on legitimate interest.
Key Principles for the Processing of Personal Data:
  • We comply with the regulation and ensure your rights are upheld. We can also demonstrate our compliance.
  • Your information is protected by confidentiality and internal rules for employees handling personal data.
  • We do not contact individuals under the age of 16 without parental consent.
  • Personal data we use is never shared for purposes other than those we have determined and informed you about.
  • We do not store more information or retain it longer than necessary. All data is deleted according to routine when no longer needed.
  • All personal data processing is documented, including purpose and scope.
  • Only employees who need your personal data to perform their work have access to it.
  • If personal data is accidentally disclosed, destroyed, or corrupted, both the affected individuals and the Data Protection Authority will be informed, along with a description of the incident and the actions taken to resolve it.
Your Rights Regarding Your Personal Data:
  • To receive clear information from us, for example when giving consent for the processing of your personal data.
  • To request a copy of the personal data we process about you. This copy is free of charge and can be provided verbally, electronically, or in paper form. We respond within 30 days.
  • If our information about you is found to be incorrect or incomplete, we will correct it.
  • You can also request that we stop certain processing of your personal data, such as marketing communications. However, other interests may sometimes take precedence.
  • Contact us if you have any questions. We hope to resolve any concerns you may have. If you need further assistance, you can also contact the Data Protection Authority.

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